Questions
What it costs, where the files go, what happens if it breaks. Straight answers.
Grouped the way they come up on a call: money first, then the work, then confidentiality, then what happens when something goes wrong.
Money
Cost, ownership and what recurs.
What does it cost, all in?
A $10,000 lifetime license to DilloLex OS, paid once, plus the appliance it runs on. The license covers all of it, trial and appeal work included. The appliance is an NVIDIA DGX Spark class desktop system, bought at cost. Hardware pricing moves with the market, so we quote the current figure on the call rather than print a stale one.
Do we own the software?
No, and no vendor sells software outright. You own the appliance and the data on its disk, and you hold a perpetual license to run DilloLex OS on it. The software itself remains our property and is licensed, not sold. The practical difference from a subscription is that the license does not expire and there is no server we can switch off.
Is there a payment plan?
No. It is a one-time purchase, paid once. Offering terms would mean raising the price to cover the financing, and we would rather quote the real number.
What if we buy the hardware ourselves?
Fine. We do not mark hardware up, and we will tell you exactly which configuration to order.
Which jurisdictions does DilloLex cover?
Nevada and Washington state law, and federal practice in the Ninth Circuit, civil and criminal. Each matter uses the law of its own forum. See coverage.
The work
Who does what.
Does it replace my paralegal or associate?
No. DilloLex supports your people. It hands your paralegal or associate a worked-up file and drafts to review. The supervising attorney approves all work product.
Can we use only part of it?
Yes. Every piece is available on every matter, and you use what you need.
Confidentiality
Where the files go, and where they don’t.
Does any client content reach an outside AI service?
No. All AI reasoning runs on the appliance in your office. There is no third-party AI processor in the loop, which is the whole architectural point.
Is the appliance sealed off from the internet?
No. It accepts no inbound connections and sends no client content to an outside AI service, but it does reach the cloud storage and managed-service tools your firm selects. The security page has the full table.
Does it train on our files?
No. Nothing from your matters is used to train any model, ours or anyone else’s.
When something goes wrong
Failure, support and the exit.
What happens if DilloLex the company goes away?
You keep the appliance and the license, and it keeps working. There is no server we can switch off that stops your firm from opening a matter.
What if the internet goes down?
OCR and drafting keep working on your local network. The only things that pause are the ones that were always remote: cloud storage sync and reference-law updates.
What if the appliance fails?
It is hardware, so it can. Your matter files live where they always did (your local path or mapped drive), so a replacement machine picks up where the last one stopped.
Can it be wrong?
Yes, which is why every answer shows the passage and page it rests on, a quote audit checks every quotation against the record, and nothing leaves the firm until a person approves it. The supervising attorney remains responsible for all of it.
How is support handled?
Remotely, over mutually authenticated TLS. The appliance verifies us and we verify the appliance before any traffic moves.
Still have a question?
Ask it on the phone. Thirty minutes, no obligation, and we will tell you if your practice is not a fit.
Every day, 8am to 8pm. A founder answers, never a salesperson.