You write the demand in an hour. The package eats the week.
Every PI attorney knows the anatomy of a demand package. The narrative is the easy part, and it's yours. The week disappears into the four hundred pages behind it: records gathered provider by provider, specials tabulated, exhibits tabbed, PHI redacted, the whole thing Bates stamped. That assembly is what DilloLex takes off your team's desk.
General information for Nevada legal professionals, not legal advice. Read the full disclaimer.
The demand letter is lawyer work and belongs with the lawyer. You can write a persuasive liability and damages narrative in an afternoon: you have written a hundred of them and you know your case. That is not the part that keeps your paralegal at the office.
What keeps everyone late is the proof behind the letter. A demand package lives or dies on whether an adjuster can follow it, and making it followable is pure assembly: pulling records from every treating provider, ordering them so the course of care reads cleanly, killing duplicates, tabulating the bills into a specials summary that ties to the pages, tabbing and indexing the exhibits, and redacting protected health information before anything goes out. A four-hundred-page records dump in random order tells the adjuster you did not read it either, and you get the lowball. No amount of legal skill makes that assembly faster.
Where the hours actually go
The drudgery in a demand package is always the same short list:
- Chasing and collating records from each provider, then ordering them so the treatment story is legible.
- De-duplicating the overlapping copies every records request produces.
- Tabulating specials by provider with a running total that an adjuster can verify against the bills.
- Tabbing and indexing exhibits so a reference in the letter lands the reader on the right page.
- Redacting PHI and other sensitive identifiers, marking each one in Acrobat across hundreds of pages.
- Bates stamping and assembling the final package into one clean, paginated set.
None of it is advocacy. All of it is necessary, and all of it is billed to your people's evenings.
What the slog actually costs
The cost shows up in three places: throughput, results, and time. A paralegal buried in one demand package isn't moving four other files toward settlement. A rushed, disorganized package is the one the adjuster discounts. And the evenings your staff lose to collating records don't require their judgment. For a PI firm, the demand package is the engine of the whole practice. Right now that engine runs on your team's overtime.
How DilloLex builds the package for you
DilloLex is an appliance in your office that does the assembly while your attorney keeps the advocacy. It fits the way your staff already works:
- Drop the records and bills in the matter folder. No portal, no uploads. The appliance watches the folder and ingests each file as it lands.
- It organizes by provider and OCRs everything. Records are gathered provider by provider and put in a sensible order, duplicates flagged, so the course of care reads start to finish.
- It tabulates the specials. Bills are totaled by provider and tied back to the supporting pages, so the one-page specials summary writes itself.
- It flags PHI for your sign-off. Protected health information and identifiers are detected and queued for the redaction your staff authorizes.
- It assembles the indexed, Bates stamped package. Exhibits tabbed, pages numbered, everything in one clean set your attorney reviews.
You still write and own the demand narrative. What changes is everything behind it: the package that used to consume a week of collating comes back assembled, and your team reviews it instead of building it. That can mean days recovered on a typical demand case, and a demand organized well enough to set the negotiation rather than invite the lowball.
By design, all AI reasoning runs on the appliance your firm owns; no client or confidential content is ever sent to any outside AI service. The appliance still connects to your own cloud storage and chosen tools, so the scope is specific: no outside AI service is in the loop.
The strategy stays yours
The decisions that matter in a demand are legal judgment, and they belong to your attorney: whether to make it time-limited or policy-limits, how to argue causation and general damages, what number to demand. DilloLex handles the mechanical assembly, on hardware your firm owns, with client records staying on your network. It gives your people back the week they spent on collation so they can spend it on cases, or on being home.
Common questions
What goes in a personal injury demand package?
A demand letter (liability, the injury story, the damages total, and a specific ask) plus the proof behind it: medical records organized by provider, a billing and specials summary, lost-wage documentation, and supporting exhibits such as the police report, photographs, and witness statements, all tabbed and indexed.
What are medical "specials" in a PI case?
The quantifiable economic medical damages: the bills for treatment, tabulated by provider and tied to the records that support them. Specials are the backbone of economic damages, so they should be easy for an adjuster to verify against the underlying bills.
What is the difference between a time-limited and a policy-limits demand?
A time-limited demand sets a deadline to respond; a policy-limits demand asks for the insurer's available limits. The two are often combined. Whether to send one is a fact-specific strategic call for the attorney, tied to liability, damages, and the policy.
How should medical records be organized for a demand?
Gathered from every treating provider, ordered so the course of care reads cleanly, with duplicates removed and a short treatment chronology up front. A four-hundred-page records dump in random order invites a lowball; an organized record sets the negotiation.
How long does it take to assemble a demand package?
The narrative is an afternoon of lawyer work. The assembly, collating records by provider, tabulating specials, tabbing exhibits, redacting PHI, and Bates stamping, is what stretches into a week when your staff does it one document at a time. DilloLex does that assembly on an appliance your firm owns.
A note on accuracy
This guide is general information for Nevada legal professionals. It is not legal advice, it does not create an attorney-client relationship, and it does not address the law of any specific case. Strategy on time-limited and policy-limits demands, causation, and damages is fact-specific and belongs to the supervising attorney. Confirm current Nevada law and the terms of the policy before relying on anything described here.